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Company FAQs

Can I see and test out the products you sell before making a purchase?

Depending on where you live, there may be a Lifeway Mobility showroom near you that is equipped with stair lifts, wheelchair ramps, or other accessibility solutions, such as a home elevator and bathroom safety solutions. Below is a list of our showrooms and the products & solutions available on-site for you to see and try out before making a purchase decision:

How long have you been in business?

Lifeway Mobility Chicago / EHLS has been proudly serving the Chicagoland area since 1991!

Why should I choose Lifeway Mobility for a stair lift, wheelchair ramp or other accessibility solution?

At Lifeway Mobility, we’re not just out to sell you products. Our primary goal is to understand the needs of patients and their caregivers, then to identify the appropriate solutions and services that will meet those needs.

Our promise to our customers:

  • Local, experienced and certified teams that are dedicated to improving function, mobility, and independence, and quality of life for individuals with limited mobility and their families
  • Free home accessibility consultations
  • Professional installation
  • Responsive repair service
  • Funding resource assistance
  • Affordable options: financing, new & used solutions (when available), rentals
  • Installed solutions that are safe, easy to operate, and made in the USA with quality craftsmanship

Check out what our customers have to say about their experiences with Lifeway Mobility:

Are you a local company?

Each Lifeway Mobility location is locally operated by staff members that have years of experience serving their local service area. We have office locations and showrooms (in most locations) in the following states listed below:

  • Arizona - serving the greater Phoenix area and Maricopa County
  • California - serving greater Los Angeles, Orange County, San Diego, and the San Francisco Bay Area
  • Colorado - Colorado Springs metro area, greater Denver, northern CO
  • Connecticut - serving CT, RI & eastern MA
  • Delaware - serving greater Dover, Wilmington and northern DE
  • Georgia - serving the Atlanta metro area & surrounding areas in northern GA
  • Illinois - serving Chicagoland/northern IL, northwest IN, & southeastern WI
  • Indiana - serving greater Indianapolis and central IN
  • Kansas - greater Kansas City, Topeka, & Wichita
  • Maryland -- serving greater Baltimore and Eastern Shore
  • Massachusetts - serving greater Boston and eastern MA
  • Minnesota - serving the Twin Cities metro region, Rochester, St. Cloud and western WI
  • Missouri -- greater Kansas City
  • New Hampshire - serving southern NH
  • New Jersey -- serving south and central NJ
  • North Carolina -- serving greater Asheville, Charlotte, Greensboro, and Raleigh-Durham
  • Ohio -- serving greater Cleveland, and south-central OH, including Columbus, Dayton & Cincinnati
  • Pennsylvania - serving western PA, southeastern PA, southwestern NY, eastern OH, & northern WV
  • Rhode Island - all of RI
  • South Carolina - serving Columbia, Greenville, and surrounding areas in SC
  • Texas - serving Dallas-Fort Worth metro and surrounding areas
  • Utah -- serving greater Salt Lake City, Provo, and surrounding areas in north and central UT
  • West Virginia - serving northern WV
  • Wisconsin -- serving Milwaukee, Madison, & southeastern WI
  • Wyoming - greater Cheyenne and southeastern WY

Are you on the Better Business Bureau (BBB)?

Yes, we are a Better Business Bureau (BBB)-accredited business with an A+ rating. Visit the Lifeway Mobility BBB business profile page.

How long have you been in business?

Lifeway was initially founded in September 2005. As a result of an acquisition and rebranding, the name changed to Lifeway Mobility in September 2015. Many of our office locations had been serving their local communities since the 1990s, while others have recently opened as we continue to expand our footprint across the country.

Our leadership and consultants have an average of 19 years of experience in the industry, and each Lifeway Mobility location is locally managed and operated.

How long until you can install the product?

Depending on our product inventory, most straight stair lifts (and sometimes ramps) can be installed within one day. Projects that require construction, permits, etc. such as residential elevators or wheelchair lifts can take a few days to a week to finish.

Is your staff credentialed?

Yes! Lifeway Mobility has team members that are:

  • Manufacturer Certified Installers (ex: Bruno, EZ-ACCESS, Savaria and more)
  • Certified CAPS (Certified Aging in Place Specialists)
  • Certified CEAC (Certified Environmental Accessibility Consultant)
  • USC Certified Home Modification Executive
  • Licensed Elevator Installers
  • Home Improvement Contractors

Improve your mobility. Request a quote today!

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